Our Customers' Stories
Scyron is a rare UK technology company with genuine innovation in the burgeoning market for security and surveillance
Customer service is a core value of the Easynet Connect brand for high-speed internet connectivity for their target audience of small and medium-sized businesses (with between 10 and 250 employees). It is at the heart of everything the business does – from a customer-centric culture with the best customer service experts and UK based IT support teams that continually strive to improve the products and services - through to being embedded in processes. For example, the management team conducts regular customer calls to keep in touch with what customers need.
UK Online and its parent company, Easynet led the march on providing innovative and competitive broadband through pioneering Local Loop Unbundling (LLU). They were the first to offer a national unlimited broadband service at up to 8Mb. Following acquisition by BSkyB, the challenge was to focus the positioning of the brand for SMBs with less than 10 employees and high end consumers.